As someone who has been selling products
online since 2006, I figured that customer
service issues were just part of the game.
Defective DVD’s, delayed shipping and handling,
you name it, and I’ve dealt with it.
When I met Bret from SFS, I was immediately
skeptical because my previous fulfillment
company had left a lot to be desired. However,
two months in and I can tell you this much – I
haven’t had one return for a faulty product,
everything ships the next day, and our
customer support issues have been cut by 50-75%.
The staff at SFS have made my life a lot easier and my business more professional. I can’t thank them enough for their services.
Mike Robertson
RobertsonTrainingSystems.com