Client infofillment Customer Support Site for Speaker Fulfillment Services Tue, 17 Nov 2015 14:46:18 +0000 en-US hourly 1 Elisabeth Donati Tue, 17 Nov 2015 14:46:18 +0000

I have been working with Speaker Fulfillment Services since around 2009 and I can’t tell you how much time, energy and money they have saved me over the years… and they are fun to do business with.

I first discovered SFS when I was looking for a way to create and ship our financial education game called The Money Game so that we didn’t have to continue to do it at the office. Actually, in exasperation, my employee asked the best question ever. She asked, “Isn’t there a company that can do this so we don’t have to?”

We started looking into it and found Speaker Fulfillment Services. SFS is one of the most professional companies I have ever worked with. They take great pride in helping their customers and I always feel like I really matter. It’s the best feeling ever to call Hickori, my rep, or send her an email and know that she responds quickly and always has a great solution or answer to my question.

The services they provide include more than creating and shipping product for me. They inventory my books, give me shipping quotes, ship stuff out quickly and, even today, they shipped an extra DVD out to a customer for free because she couldn’t download the content online. I was blown away by this gift. They never cease to amaze me at how awesome a company they are.

Let’s just say if I could give them 5 stars, I would!!!

Elizabeth Donati

Premium Web Cart Integration Mon, 13 Apr 2015 15:25:39 +0000

Here are 2 short videos about our Premium Web Cart Integration.

First you will want to setup an account and fulfillment company in Premium Web Cart for Speaker Fulfillment Services (SFS). Then in the 2nd video we show you how to assign products to be fulfilled by SFS.

New Account Setup in Premium Web Cart

Premium Web Cart Integration

Setting Up a Product to be fulfilled by SFS in Premium Web Cart

Premium Web Cart Integration ]]>
Author 101 Online Thu, 25 Sep 2014 20:31:27 +0000

On-going training and other resources for authors about book marketing and publishing from the legendary Rick Frishman of Author 101 University and the team of Bret Ridgway and Bryan Hane. Visit for free training and more information.

Tablet Video Training Tue, 04 Dec 2012 15:58:35 +0000

Join SFS Co-founder Bret Ridgway and his special guest, Mike Stewart, as Mike shows you how to quickly and easily create videos for your website with nothing more than an iPad and a few inexpensive apps. Watch the training at

InfusionSoft Integration Fri, 30 Nov 2012 19:03:02 +0000

Here are several short videos about our InfusionSoft Integration.

The basic integration can be setup by SFS for you. After it is done these videos will show you how to send any orders over that did not get sent and how to setup new products for SFS to fulfill for you.

InfusionSoft Integration Overview

InfusionSoft Integration

Send an Order Over Manually

InfusionSoft Integration

Setting Up a New Product to Send to Us

InfusionSoft Integration ]]>
Mike Robertson Mon, 21 May 2012 14:45:43 +0000

As someone who has been selling products
online since 2006, I figured that customer
service issues were just part of the game.

Defective DVD’s, delayed shipping and handling,
you name it, and I’ve dealt with it.

When I met Bret from SFS, I was immediately
skeptical because my previous fulfillment
company had left a lot to be desired. However,
two months in and I can tell you this much – I
haven’t had one return for a faulty product,
everything ships the  next day, and our
customer support issues have been cut by 50-75%.

The staff at SFS have made my life a lot easier and my business more professional. I can’t thank them enough for their services.

Mike Robertson

Mark McRae Wed, 11 Apr 2012 20:24:35 +0000

“Speaker Fulfillment Services is, without a doubt, the best fulfillment service I have ever used.  It’s not just about fulfilling an order, it’s about working with you to get the job done.  Speaker Fulfillment Services has gone beyond what could reasonably be expected of them and over  delivered every time.  They have never missed a deadline and are always willing to do what it takes to help.  On more than one occasion they have gone out of their way to solve unique fulfillment requests from me.

Basically, they have never let me down and I think of them as part of my team.  I highly recommend them.”

Mark McRae
Old Tree Publishing

1ShoppingCart Thank You Page Integration Wed, 27 Jul 2011 18:01:33 +0000

1ShoppingCart Thank You Page Integration

Runtime: 2 Minutes 56 Seconds

To learn how to tell SFS what your SKUs are so that they link properly to SFS watch this video:

Linking Your SKUs to SFS Wed, 27 Jul 2011 18:00:29 +0000

Linking Your SKUs to SFS

Runtime: 6 Minutes

Was my order received? Wed, 27 Jul 2011 17:57:50 +0000

Was my order received?

Runtime: 58 Seconds