Disc Delivered FAQs – Client infofillment http://client.infofillment.com Customer Support Site for Speaker Fulfillment Services Tue, 17 Nov 2015 14:46:18 +0000 en-US hourly 1 Why do I need to mail you a physical disc? http://client.infofillment.com/why-do-i-need-ot-mail-you-a-physical-disc/ Wed, 05 Aug 2009 19:00:25 +0000 http://client.infofillment.com/?p=739

We prefer to work from a known good master disc rather than downloading files and hoping everything downloaded properly.  Just mail your master disc to

Disc Delivered
2001 N. Hunt Street
Terre Haute, IN  47805
Attn: MASTERS/Client Care

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Can I talk to a person there if I have any issues? http://client.infofillment.com/can-i-talk-to-a-person-there-if-i-have-any-issues/ Wed, 05 Aug 2009 18:59:11 +0000 http://client.infofillment.com/?p=737

Sure.  You will be assigned a Client Care Representative when you enroll in the program.  This rep will be your point of contact within our organization.  If you ever have need to talk with your rep simply call us at 812-877-7100 during regular business hours (8 AM – 5 PM EST).

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How much is the enrollment fee? http://client.infofillment.com/how-much-of-a-deposit-is-required-to-get-started/ Wed, 05 Aug 2009 18:57:57 +0000 http://client.infofillment.com/?p=735

Your enrollment fee for the program is just $50, which is billed to your credit card.  You will receive 15 copies of your self mailer with disc for enrolling in the program with your initial payment.

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Can I use a different type of packaging? http://client.infofillment.com/can-i-use-a-different-type-of-packaging/ Wed, 05 Aug 2009 18:56:41 +0000 http://client.infofillment.com/?p=733

Not as part of this print-on-demand service.  You if want to go with different packaging the product will then have a minimum production run requirement of 12 units and inventory will have to be held.  It will no longer be a print-on-demand item.

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How can I see a sampler of my own self-mailer? http://client.infofillment.com/how-can-i-see-a-sampler-of-my-own-self-mailer/ Wed, 05 Aug 2009 18:55:29 +0000 http://client.infofillment.com/?p=731

You will automatically receive 10 units in bulk of your mailer once you’re set up in our system and have gotten to us all the artwork files and the master disc that we need for production.

If you require additional single units at any time just enter a manual order into your LeadGenDiscs cart to have a unit shipped to yourself.  The regular $5.99 or $6.99 unit price will apply.

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What shipping method is used? http://client.infofillment.com/what-shipping-method-is-used/ Wed, 05 Aug 2009 18:49:47 +0000 http://client.infofillment.com/?p=729

All single disc orders are shipped via First Class U.S. Mail.  Bulk shipments will be sent by either U.S. Mail or UPS, depending on which offers the lowest shipping price with trackability.

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What if I have two discs in my product? http://client.infofillment.com/what-if-i-have-two-discs-in-my-product/ Wed, 05 Aug 2009 18:48:52 +0000 http://client.infofillment.com/?p=727

We will soon be offering a version of the self-mailer that will hold two discs, with pricing yet to be determined.  We will notify you when this additional packaging option is available if you’re on our opt in list.

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Do you have someone who can design my mailer and disc label? http://client.infofillment.com/do-you-have-someone-who-can-design-my-mailer-and-disc-label/ Wed, 05 Aug 2009 18:47:53 +0000 http://client.infofillment.com/?p=725

Yes.  Contact Heather Kirk by email at heather @ graphicsbyheather.com and tell her you’re a client of Lead Gen Discs and you need a single disc self-mailer and disc label artwork.  The price is $395 total for both.

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Why is an international shipment more? http://client.infofillment.com/why-is-an-international-shipment-more/ Wed, 05 Aug 2009 18:46:29 +0000 http://client.infofillment.com/?p=723

Because of the additional postage costs to ship outside the United States.

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What’s the price if I order in bulk to hand out at an event? http://client.infofillment.com/whats-the-price-if-i-order-in-bulk-to-hand-out-at-an-event/ Wed, 05 Aug 2009 17:29:12 +0000 http://client.infofillment.com/?p=720

If you need discs to hand out at events your price is just $3.50 per self-mailer with CD or DVD plus whatever the actual shipping costs are to the end location.  To minimize your shipping costs be sure to place your bulk shipment orders as far in advance of the date they’re required as possible.  In the “Notes” field of your order screen be sure to indicate the date you need your mailers by.

To receive bulk pricing for your self-mailer there is a minimum of 12 units that must be ordered to ship to the same location.

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